![]() You should now be able to place and receive calls. Incoming calls to your VoIP number this will always default to your Gigaset handset as you can only have the VoIP line set up for one platform at a time, you. In the web portal, under extensions you should see "registered" If you then set up X-Lite for your mobile device, you will be able to make outgoing calls when you set it up however you will not receive incoming calls to your VoIP number on your mobile.For more information about supported phones, see the Supported Phones and Devices article. Their product line includes three products that emulate the form and function of the Cisco 7940, 7941, 7960, and 7961 model phones that are supported by the ShoreTel Sky phone system. Do not hesitate to call our technical support from Monday to Friday between 9am and 5pm if you need any help. CounterPath is a third-party developer of SIP-based softphones. After X-Lite has been restarted, it will be ready to make and receive calls through Ubity. You should have a green checkbox marked "Available" Quit and launch X-lite again to ensure that changes have been applied.Be sure that "Register with domain and receive calls" under "Domain Proxy" is checked.On subsequent attempts to set up the software, you will need to locate the "Softphone Menu -> Account Settings" option.Įnter the following information from Step 1 above: When you first load the device you'll be informed there is no account information and provided a link to set up your account. Step 2: Configure your X-Lite software settings. You can find this information in the Extension details page.SIP Username or extension number (1234*123 format).Now click on the green phone icon to make the call - as shown below:įor any questions please contact our Support Helpdesk.Step 1: Gather information for each user.Įach user has a set of credentials which will be needed to configure each phone.įor each phone that you are configuring, obtain the following: The number you have entered via the dial pad will appear here as shown below in red:ģ. Simple click on the X-Lite icon on your desktop and the dial pad will appear.Ģ. The X-Lite softphone will do the click to call for you.Ĭalling on your softphone when you are not logged into your CRM account or do not have a contact record to use Click2Call feature:ġ. Click on the green phone icon to connect to the call.ħ. ![]() At the same time in the top right hand corner of your screen you will see the X-Lite Click2Call appear:Ħ. A Click2Call window will appear as shown in the example below:ĥ. Click on the phone number of the contact you wish to call on their business card.Ĥ. Now call a contact from their record inside you CRM account using the click2call that will connect your softphone.ģ. To find out more about this please read below: You are now ready to use Click2Call so that when you click on a phone number or mobile number inside a contact record your Softphone will be activated and will dial the number. ![]() Enter the digits of the Extension number in the Click2Call box and click on Update Settings to save.Ĩ. Here you will see the Click2Call field as shown below:ħ. Now click on the Settings icon along the menu bar:Ħ. Note the Extension number of your line as this is the number you need to set up on the Click2Call.ĥ. Click on the Configure button next to the VoIP line:Ĥ. Here you will see a summary of your VoIP line(s). Go to Phone section along the menu bar:ģ. ![]() Once you have set up your X-Lite softphone on either a Windows PC or Mac you will then need to activate the Click2Call feature inside your CRM account - to do this please follow the instructions below:ġ. You will first need to acquire your Ubity account parameters. Modified on: Wed, 20 Jan, 2021 at 12:46 AM X-lite 3.0 Softphone Installation and Configuration tutorial for use with Ubity VoIP Service. Solution home VoIP - Using 3rd Party Softphones VoIP Softphone - on PC or MAC Using Click2Call with X-Lite Softphone
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